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At Xtc Toys our customers privacy is of the utmost importance. Our delivery service is 100% discreet. All orders are shipped discreetly with absolutely no indication as to the contents. The name Xtc Toys will not be displayed anywhere on the outside packaging.
Your credit card or debit card statement will show only the name Xtc Trading.
Products that are in stock are dispatched same day if you order before 1pm.
if you're not in when your parcel arrives Royal Mail will keep your package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Postal charges apply to send the goods back out to you.
If any questions should arise, regarding your order. We will try to contact you by email and if that fails, we will try to contact you by phone if a number was provided.
Delivery is free to all mainland UK addresses on all orders over £20.
Royal Mail 24: 1-2 days (Delivery to UK Mainland Addresses Only) - £2.95 (Free on all orders over £20) UK ONLY.
Royal Mail Tracked 24 Hour:1-2 days (Delivery to UK Mainland Addresses Only) - £4.95
Royal Mail Next Day Delivery: 1 day (Delivery to UK Mainland Addresses Only) - £6.95
Royal Mail Saturday Delivery:£12.95
Royal Mail International Tracked: £14.95 (We ship worldwide to all destinations)
If your parcel was sent by Royal Mail 24 and hasn't arrived yet, please allow up to 15 working days before contacting us. 95% of parcels dispatched by this method arrive within 2 working days but some will take longer.